HOW COWSHED ACHIEVED A 71% YOY NET REVENUE UPLIFT WHILE BUILDING A MORE RESILIENT, BRAND-LED ENGINE

How Cowshed Achieved a 71% YoY Net Revenue Uplift While Building a More Resilient, Brand-Led Engine.

Industry:

Health & Beauty

Services:

META ADS
TIKTOK ADS
GOOGLE ADS
CREATIVE STRATEGY
POST CLICK OPTIMISATION
EMAIL MARKETING
SMS MARKETING
CONSULTING
HOW COWSHED ACHIEVED A 71% YOY NET REVENUE UPLIFT WHILE BUILDING A MORE RESILIENT, BRAND-LED ENGINE

YoY REVENUE UP

71%

YoY NC-REVENUE UP

31%

YoY Q4 AOV UP

17%

Order Revenue

167%
Who Is
COWSHED

The Background

Cowshed is a premium bath and body brand rooted in heritage, ritual and sensory wellbeing. Positioned at the crossroad between everyday use and elevated experience, the brand boasts luxurious scents blended with a calm, considered aesthetic.

We partnered with Cowshed to scale profitable new customer acquisition, strengthen brand positioning in an increasingly competitive retail landscape, while reducing reliance on short-term discounting strategies.

The goal wasn’t just to grow revenue. It was to build a system capable of scaling premium growth sustainably.

This case study focuses on Q4 of 2025.

Who Is
COWSHED

The Background

Cowshed is a premium bath and body brand rooted in heritage, ritual and sensory wellbeing. Positioned at the crossroad between everyday use and elevated experience, the brand boasts luxurious scents blended with a calm, considered aesthetic.

We partnered with Cowshed to scale profitable new customer acquisition, strengthen brand positioning in an increasingly competitive retail landscape, while reducing reliance on short-term discounting strategies.

The goal wasn’t just to grow revenue. It was to build a system capable of scaling premium growth sustainably.

This case study focuses on Q4 of 2025.

The Challenge

SCALE WITHOUT SACRIFICING PREMIUM PERCEPTION

When we began working together, Cowshed faced an all too familiar question in DTC: how do we scale efficiently while protecting premium perception?

Retail competition limited visibility within Shopping. Lower-AOV products made acquisition harder to sustain at scale. And we needed to sell through high numbers of Advent calendars and seasonal products.

The opportunity was clear: build a more resilient acquisition engine driven by stronger creative, improved channel structure, and a greater focus on premium sets and new customer value.

Our Approach:

CREATIVE AS THE PERFORMANCE LEVER

CREATIVE STRATEGY & EXECUTION

Creative became the primary performance lever.

We significantly scaled output across static, UGC and high-production formats, increasing creative volume, diversity, and improving signal quality - creative delivery exceeded agreed outputs by 23.9%

Unboxing and gifting-led content emerged as standout growth drivers, particularly across Advent and premium sets.

Cowshed sells a sensory product, so we needed to adopt sensory storytelling methods. Think ASMR, fragrance cues and at-home ritual moments that allowed Cowshed to express premium value beyond product features.

We identified that high-AOV bundles and gifting sets were significantly more scalable acquisition vehicles than lower-priced single products. Creative and prospecting needed to be anchored around premium sets to support stronger revenue per acquisition.

Rather than launching disconnected concepts, we iterated on proven frameworks - unboxing, testimonials, native statics and lifestyle-led storytelling - focusing on scaling what worked.

Creative played a central role in demand generation.

META ADS MANAGEMENT

From September onwards, paid acquisition marked a clear step-change in performance.

Over 50% of 2025’s new customers were acquired in Q4 alone, demonstrating the ability to scale volume without losing acquisition control.

Partnership Ads emerged as an efficient incremental lever, delivering purchases at a lower CPA than the account average and validating creator-led formats as a scalable acquisition strategy.

Catalogue ads were used to unlock upper-funnel discovery and assist value, widening the new customer pool.

Throughout Q4, blended NC-CPA remained below the target range despite aggressive scaling and an increase in platform costs associated with Q4.

GOOGLE ADS

On Google, our mission was clear: scale non-brand demand efficiently.

By improving prospecting structure, audience segmentation and creative testing, non-brand blended revenue increased by +914%, new customer value on non-brand campaigns increased by +3014%, with new customer ROAS up +219% and NCPA down -77%.

We treated Search and Shopping as high-intent demand capture channels, refining the structure to prioritise hero and higher-value SKUs to improve efficiency and protect premium positioning.

This channel-level optimisation allowed Google to act as a profit stabiliser while Meta drove scaled demand creation.

The Results:

Exponential Growth and a Repeatable Playbook

71%

YoY REVENUE UP

31%

YoY NC-REVENUE UP

17%

YoY Q4 AOV UP

By December, Cowshed had delivered its biggest quarter to date.

Q4 generated +48% YoY total sales growth. The brand also recorded its biggest single sales day to date.

Across the year, net revenue increased +71% YoY, with new customer revenue up +30% YoY.

New customer orders were up 20% in 2025, with over half acquired in Q4 alone.

AOV increased +17% YoY in Q4, reflecting the strategic pivot toward higher-value sets and bundles.

Despite aggressive scaling, the blended new customer CPA remained within our target range.

These results weren’t driven by channel hacks or short-term tactics. It was built on stronger creative systems, improved acquisition structure, premium-focused merchandising, and a clearer shift toward brand-led demand.

Hugh Duffie, Head of Growth

Quotes

We've worked closely with the Soar and Hambi teams to refine our creative testing and manage our ad accounts effectively through peak and beyond

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